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Home arrow About arrow Privacy Policy

LanguageCrossing.com Privacy Notice

Last updated: July 23, 2005

LanguageCrossing.com knows that you care how information about you is used and shared. We appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting LanguageCrossing.com, you are accepting the practices described in this Privacy Notice.

What Personal Information About Customers Does LanguageCrossing.com Gather? The information we learn from customers helps us personalize and continually improve your shopping experience at LanguageCrossing.com. Here are the types of information we gather:

  • Information You Give Us: We receive and store most information you enter on our Web site or give us in any other way. We do not store credit card numbers, however. Click here to see examples of what we collect. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future offers for you, improving our site, and communicating with you.
  • Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses LanguageCrossing.com. Click here to see examples of the information we collect.
  • E-mail Communications: If you do not want to receive e-mail or other mail from us, please contact us at This email address is being protected from spam bots, you need Javascript enabled to view it .

What About Cookies?

  • Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our system to recognize your browser and to provide features such personalized greetings, and remembering your itinerary between visits.
  • The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of LanguageCrossing.com's coolest features, and we recommend that you leave them turned on.

Does LanguageCrossing.com Share the Information It Receives?

Your privacy is important to us. We share customer information only as described below.

  • Affiliated Businesses We Do Not Control: We work closely with our affiliated schools. We share information about our customers with our partner schools only to the extent necessary to fulfill on our offers to you.
  • Protection of LanguageCrossing.com and Others: We release account and other personal information when we believe release is appropriate to comply with the law; or protect the rights, property, or safety of LanguageCrossing.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
  • With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

How Secure Is Information About Me?

  • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
  • We store and reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. We do not store your entire credit card number in our systems.
  • It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Which Information Can I Access?

In the future LanguageCrossing.com will give you access to a broad range of information about your account and your interactions with LanguageCrossing.com for the purpose of viewing and, in certain cases, updating that information.

What Choices Do I Have?

  • As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase.
  • You can add or update certain information on pages such as those listed in the "Which Information Can I Access?" section above. When you update information, we usually keep a copy of the prior version for our records.
  • If you do not want to receive e-mail or other mail from us, please let us know via email at This email address is being protected from spam bots, you need Javascript enabled to view it .
  • The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.
  • Click here to explore products that offer anonymous browsing. In addition, the Federal Trade Commission provides useful information about online privacy on its own Web site, Site Seeing on the Internet.

Children

LanguageCrossing.com does not sell services or products for purchase by children. We sell some children's educational services for purchase by adults. If you are under 18, you may use LanguageCrossing.com only with the involvement of a parent or guardian.

Conditions of Use, Notices, and Revisions
If you choose to visit LanguageCrossing.com, your visit and any dispute over privacy is subject to this Notice, including limitations on damages, arbitration of disputes, and application of the law of the state of California. If you have any concern about privacy at LanguageCrossing.com, please send us a thorough description to This email address is being protected from spam bots, you need Javascript enabled to view it ,'; document.write( '' ); document.write( addy_text11488 ); document.write( '<\/a>' ); //-->\n This email address is being protected from spam bots, you need Javascript enabled to view it and we will try to resolve it. Our business changes constantly, and our Privacy Notice will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site periodically to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Information You Give Us
You provide most such information when you search, buy, bid, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product, place an order through LanguageCrossing.com; provide information in Your Account; participate in Discussion Boards. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number.

Automatic Information
Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history; the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time; cookie number; products you viewed or searched for. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

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Still have questions? Please contact us at This email address is being protected from spam bots, you need Javascript enabled to view it .